This service is provided to help credit in managing delinquent accounts and recovery of bad debt .i.e.. school fees balances, the full range of services include:
- CALL CENTER COLLECTION Jopi international ltd has a well established call center managed by a appropriately trained staff to follow up and ensure overdue accounts are settled as soon as possible. Any account that has remained overdue for 30 days despite internal connection efforts is a prime candidate for our call center connections team. This will give the company the advantages of a faster cash cycle and savings on the cost that would have been utilized to follow up payments internally. Debts collected through the center usually attract a lower rate than default debts.
- COMMERCIAL COLLECTION Commercial collection services focus on companies and organizations with unpaid debtors from other companies and organizations. These have a relatively small numbers number claims each for a large amount, which require more manual processing. In addition to well tested debt collection routines BSL offer a number of specialized services involving negotiating skills and legal advice among others.
- CONSUMER COLLECTION Consumer collection services are designed for companies with a customer base made up of many private individuals such as telephone, water and power companies as well as public authorities and municipalities. Assignments are characterized by large number of debtors of small accounts.
- DEBT SURVEILLANCE Debts surveillance means that Jopi international limited monitor long outstanding debts that may have been written off by companies and attempts to collect debts on the clients behalf. Work on a portfolio usually continues for 6 years before a debt is completely written off.
- TRACING SERVICES In this service Jopi international limited carries out investigations to trace debtors whom the client has lost contact with. This entails investigating the debtors location and assets to enable companies serve legal letters and attach assess where judgement has been made before.